Quality Assurance

Quality Care Professionals Ltd follows a robust quality assurance framework to ensure that we supply a leading service complemented with the highest calibre of staff.

Our safer recruitment process ensures that all candidates have the relevant qualifications and experience necessary for the service they will be engaged to provide.

These include:

• An Enhanced Disclosure and Barring Service (DBS) verification check;

• Employment history with any gaps being explained;

• Two Employer references, one of which must be the current/most recent employer;

• Verification on identity, including eligibility to work;

• Immunisation status; • Verification of NMC Pin Number;

• Evidence of restraint training;

All successful candidates are subject to our ongoing comprehensive compliance process which entails:

• Appraisals;

• Supervisions;

• Staff Assignment Reports;

• Staff Feedback Forms;

• Client Service Questionnaires;

• Action/Monitor Incident Forms;

• Comprehensive Training;

• Regular audits of staff files;

• Maintain and update Policies & Procedures;

• Client Visits;

• NMC Pin Number updates;